Quality Policy
‘We will achieve customer satisfaction by continually improving processes, products and services to ensure we consistently meet or exceed customer requirements’
Masterpiece Flow Controls quality policy statement indicates our commitment and focuses on what is important to us as an organization to achieving customer satisfaction and it prescribes the method by which we accomplish this by continually improving processes, products, and services of Marine valves, Industrial valves and castings to ensure they consistently meet or exceed requirements. Moreover, our quality policy statement acts as a compass in providing the direction and a framework for establishing key business performance measures and related improvement objectives.
Masterpiece will continuously improve all systems and services by setting and achieving measurable targets. These will be regularly reviewed and updated as they are achieved. New targets will be prioritized and set as others are completed. We will continuously improve our service to customers.
We are also well aware about quality requirement for valves for marine industry therefore we follow the process of getting valve castings from approved foundry and manufacture as per calcification societies like Indian Register of Shipping with 3.2 class approved certificate for valves